PRIVACY POLICY – Boutique Chloe

1. INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS

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Welcome to Boutique Chloe. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how your data is collected, used, and safeguarded when you visit or interact with our website.

Personal information refers to any data that can directly or indirectly identify an individual.

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The company responsible for processing personal data on this website is:

Boutique Chloe
Email: info@boutiquechloe.com
Address: Boutique Chloe, Toronto, Ontario, Canada

The responsible party determines how and why personal information is processed through this website.

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To ensure your information remains secure, our website uses SSL/TLS encryption technology. Secure connections can be identified by the padlock icon and the “https://” prefix shown in your browser.

2. DATA COLLECTED WHEN VISITING OUR WEBSITE

When browsing our website, certain technical information may automatically be collected by our servers, including:

• Pages viewed
• Date and time of access
• Browser type
• Operating system
• Referring website
• Amount of transferred data
• IP address (partially anonymised where applicable)

This information is processed to maintain website security, stability, and performance in accordance with applicable privacy laws.

3. COOKIES

Our website uses cookies to improve functionality and enhance your browsing experience.

Cookies are small files stored on your device that help remember preferences and optimise website performance.

We may use:

• Temporary session cookies that disappear after closing your browser
• Persistent cookies that remain stored for a longer period

You may disable cookies through your browser settings at any time, although certain features of the website may not function properly afterward.

4. CONTACTING US

If you contact Boutique Chloe by email or through our contact forms, the information provided will only be used to respond to your enquiry or request.

Your information will not be shared unnecessarily and will only be retained for as long as needed to process your request or comply with legal obligations.

For all enquiries, please contact:
info@boutiquechloe.com

5. CUSTOMER ACCOUNTS AND ORDER PROCESSING

When placing an order or creating an account with Boutique Chloe, we collect and process personal information necessary to complete purchases and provide customer support.

This may include:

• Name
• Billing and shipping address
• Payment information
• Email address
• Order details

Your data is stored only as long as required for legal, tax, and contractual purposes.

6. MARKETING COMMUNICATIONS

6.1 Newsletter Subscription

If you subscribe to our newsletter, Boutique Chloe may send you updates about new collections, promotions, and exclusive offers.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

6.2 Existing Customer Marketing

Customers who have previously purchased from Boutique Chloe may occasionally receive emails regarding similar products, special offers, or store updates.

You can opt out of these communications whenever you wish.

7. PAYMENT AND SHIPPING PROVIDERS

To complete orders and deliveries, necessary customer information may be shared with trusted payment processors and shipping partners.

Payment providers may include services such as:

• PayPal
• Stripe
• Shopify Payments

These providers handle personal data according to their own privacy policies and security standards.

8. CUSTOMER REVIEWS

After completing a purchase, Boutique Chloe may invite customers to leave feedback or product reviews.

Participation is entirely voluntary, and consent may be withdrawn at any time.

9. SOCIAL MEDIA

Our website may contain links to social media platforms including Instagram, Facebook, Pinterest, or TikTok.

A connection to these platforms is only established once you actively click on a social media link.

10. ADVERTISING AND ANALYTICS

10.1 Advertising Services

Boutique Chloe may use online advertising tools and remarketing technologies to display personalised advertisements and improve marketing performance.

10.2 Analytics and Conversion Tracking

We may use analytics services and conversion tracking tools to better understand customer interactions and improve the shopping experience.

These technologies may use cookies or similar tracking methods.

11. YOUR PRIVACY RIGHTS

Under applicable privacy legislation, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request transfer of your information

To exercise any of your privacy rights, please contact:

info@boutiquechloe.com

12. DATA RETENTION

Personal information is only retained for as long as necessary to fulfil operational, legal, or contractual obligations.

After the applicable retention period has expired, the data will be securely deleted.

13. UPDATES TO THIS PRIVACY POLICY

Boutique Chloe reserves the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements, business operations, or website functionality.

The latest version of this policy will always be available on this page.